Customer Support

Thank you for choosing NeoNovaDecor.
We are committed to providing reliable, professional support for all of our products.

Orders & Shipping

For order status, tracking updates, or delivery inquiries:
marketing@neonovadecor.ca

Technical & Installation Support

For installation guidance, troubleshooting, or product assistance:
support@neonovadecor.ca

☎ Toll-Free: 1-888-818-3021

Support Hours
Monday – Saturday: 9:30 AM – 6:30 PM
Sunday: 9:30 AM – 5:30 PM

For faster service, please include your order number when contacting us.

Warranty

All products are covered under our standard warranty policy.
Please refer to our Warranty Policy page for full details.

Important Notice

NeoNova Decor is not responsible for third-party courier delays or labor/installation costs.